Global Fortune 250 It & Voice Cost Mitigation Project - Telmac Group

A Global Fortune 250 With Over 48k Employees And 350+ Corporate Locations with Approximately 4k Retail Locations.

Profile

Global Fortune 250
$14B Revenue
48K Employees
350+ Corporate Locations
8,000 Retail Locations

Challenges

Leadership demand to pull out $5M in annualized costs out of IT immediately
Limited personnel across multiple teams to complete project
Vendors taking advantage of their power position
Needed 3rd party advisor with vision into similar organization spend to assist with rightsizing all their IT services agreements

Reduced Spend

Vigorously negotiated the reduction of Ten (10) different spend categories across six (6) vendors•

Identified technology gaps
Identified waste
Improved contract terms

Overall Cost Reduction
38%

Realized Savings Over Three (3) Years
>$25m

Qualitative Results

Improved diversity
Improved licensing terms
Improved contract terms & pricing
Shorter & Lower contract commitments
Quantitative – Three-year savings >$25M
Reduced cost by >38%

Highlights

WAN – $12M reduction
Mobility – $5M reduction
Managed CPE – $3M reduction
DIA – $2.7M reduction
Contact Center – $2.1M reduction

Our WIN/WIN Agreements include flexible terms that work within our client’s budgeting and logistical objectives.