Case Study 05

Global Medical Device Manufacturer Reduced Spend by over 300K Annually

Profile

Global Medical Device Manufacturer
3K Employees
Global 20 Countries
Contact Centers – 4 in 4 Countries

Challenges

Out-Dated Cisco DMVPN global infrastructure
Multiple vendors’ firewall devices deployed globally
IN-efficient handling of cloud workloads
Multiple deployed phone systems
Multiple deployed contact center platforms deployed
Several collaboration tools being leverage

Quantitative – Savings of $2.4M over Five Years

Annualized Savings
$300,000

Reduced costs over 3 years
>$1M

Full Scope IT Technology & Lifecycle Planning

WAN
CPE
Firewall and Edge Security
SIEM/SOC
Telephony
Collaboration
Contact Center

Reduced costs by over $1M over 3 years…

…while modernizing the entire global data, security, collaboration, Contact Center, and voice footprint.

Typical designs see increase costs of 10% up to 30%
>$120K – Adding SOC services was a new cost but was able to layer in due to savings in other areas within IT (listed below)
<$300K – Collapsing all premised based voice circuits and CPE into a 100% cloud model reduced cost by over $300K per year
<$300K – Was able to reduce head count by 3 FTE with the consolidation of services and CPE

Our WIN/WIN Agreements include flexible terms that work within our client’s budgeting and logistical objectives.