Telmac Group and CLD Consulting Form Strategic Partnership for IT Cost Optimization and UCaaS/CCaaS Modernization

Telmac Group and CLD Consulting have formed a strategic partnership combining sourcing discipline with implementation expertise to help enterprise IT leaders reduce communications spend, strengthen vendor accountability, and execute UCaaS/CCaaS modernization with sustained managed support across contact center and collaboration platforms.

Philadelphia, PA and Lenexa, KS — May 6, 2026 — Telmac Group, an independent IT advisory and strategic sourcing firm specializing in IT cost optimization, IT vendor governance, and vendor management, today announced a strategic partnership with CLD Consulting, an implementation and managed services provider focused on unified communications, UCaaS, CCaaS, and cloud communications. Together, the firms help enterprise leaders reduce communications and cloud spend, strengthen contract terms and service accountability, and execute migrations with sustained managed support across UCaaS, CCaaS, contact center, and collaboration platforms.

Focus areas: IT expense optimization, technology sourcing and negotiation, UCaaS/CCaaS implementation, cloud communications managed services, and ongoing vendor governance.

Communications modernization fails for predictable reasons: unclear governance, weak commercial terms, and gaps between strategy and execution,” said Dave Bass, Managing Partner of Telmac Group. “By pairing disciplined sourcing and vendor governance with proven implementation and managed services, we help leaders reduce spend and get to a stable, adopted, secure platform faster.”

For CIOs and CTOs, the mandate is secure, reliable modernization with minimal disruption. For COOs, the priority is operational continuity, adoption, and service quality. For CFOs, the pressure is budget predictability and provable ROI. The Telmac–CLD partnership is designed to address the common failure mode in UCaaS/CCaaS programs: strong vendor selection and pricing that stalls at implementation, or successful go‑lives that erode over time due to contract drift, unmanaged changes, and unclear operational ownership.

What the Telmac Group and CLD Consulting partnership delivers:

  • Spend visibility and continuous vendor governance to reduce contract drift, eliminate waste, and improve budget predictability across communications and cloud portfolios
  • Benchmarking, competitive sourcing, and negotiation support for UCaaS/CCaaS and related services to improve pricing, terms, renewal leverage, and accountability
  • Implementation and migration delivery—from architecture through cutover and change management—to reduce downtime risk and accelerate time‑to‑value
  • Managed services and operational support to maintain performance, security, and service levels after go‑live, with defined ownership and measurable outcomes
  • A practical foundation for AI-ready communications, enabling evaluation and rollout of automation in voice, contact center, and workflows on modern platforms

Enterprises want modern platforms, but they also need predictable cutovers, clean integrations, and support that doesnt disappear after launch,” said Shelby Cooper CEO of CLD Consulting. “With Telmac and CLD together, clients get an end‑to‑end pathfrom business case and commercial terms to implementation and ongoing operations.

Enterprise organizations evaluating UCaaS, CCaaS, cloud communications, or managed IT services can engage Telmac Group and CLD Consulting for a confidential consultation. Common starting points include a communications and cloud spend review, a vendor benchmark and renewal strategy, or an implementation readiness assessment. To request a consultation, visit telmacgroup.com/contact-us or cldconsulting.us/.

Media Contact

Dave Bass
Managing Partner
dbass@telmacgroup.com

About Telmac Group:

Telmac Group is an independent IT advisory and strategic sourcing firm that helps enterprises reduce IT operating expense and regain control of complex vendor ecosystems through IT cost optimization, vendor governance, and technology sourcing. Based in the Philadelphia, PA area and serving clients nationwide, Telmac’s senior advisors bring firsthand experience negotiating and operating large-scale vendor environments—helping clients modernize with tighter commercial terms, clearer accountability, and sustainable outcomes across unified communications, cloud, network, security, and managed services portfolios. Learn more at telmacgroup.com or call (215) 512‑7700.

About CLD Consulting:

CLD Consulting is an IT services firm headquartered in Lenexa, Kansas, helping organizations nationwide implement and manage cloud-based technology including unified communications, collaboration tools, connectivity, network/SD‑WAN, and managed IT services. CLD supports clients from planning and provider selection through UCaaS/CCaaS implementation, migration, and ongoing support. CLD Consulting is a Zoom Performance Partner and a Zoom Certified Integrator with competencies in Phone and Customer Experience. Learn more at cldconsulting.us or call (913) 543‑2001.

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