Only 10% of organizations saw an improvement in their contact center performance in 2022 and in 2023. It is forecasted to go down to 6%. Confusion about what to do, which vendors to choose, and how to implement these strategies are what we do every day.
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For my CISO & Security friends out there, if you’re company is thinking about implementing AI software into some of your company’s core functions, please
Excellent article for SMBs regarding how to protect your company from threats and data loss. Contact Telmac today to find out how we can help
Great article explaining why Data Loss Prevention is critical even for SMBs. The good news is you don’t need a large budget to secure your
I see a lot of organizations implement great cyber and networking tools but seem to leave DLP as a secondary concern. IMO, this should be
Good article (Why SMEs need expense management software) explaining the need for small and mid-size enterprises to have a buttoned IU Expense Management platform and
Great article (Biggest AI Trends Transforming the Customer Service Industry) articulating why doing periodic audits make good business sense. Telmac auditors have no less than
